Terms and Conditions Last updated:
Last updated: October 2025
Welcome to Scott Support Services LLC (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any related materials (collectively, the “Services”). By using our website or booking any of our Services, you agree to comply with these Terms. Please read them carefully.
________________________________________
1. Company Overview
Scott Support Services LLC is a concierge and lifestyle support company offering non-medical personal assistance, homemaker services, lifestyle management, and business startup support.
We are not a medical, clinical, or licensed healthcare provider. Our team provides personal, household, and administrative support designed to make your daily life easier — not to diagnose, treat, or manage any medical conditions.
________________________________________
2. Acceptance of Terms
By using our Services, visiting our website, or making a payment, you confirm that you:
• Are at least 18 years old;
• Have read, understood, and agree to be bound by these Terms; and
• Are entering into this agreement voluntarily.
If you do not agree with these Terms, please do not use our Services.
________________________________________
3. Scope of Services
Scott Support Services provides:
• Concierge and personal assistance
• Errand running and household support
• Non-medical homemaker services
• Lifestyle management and organization
• Business startup and administrative support
All services are customized per client and subject to scheduling and availability.
We reserve the right to refuse service to anyone for safety, liability, or ethical reasons.
________________________________________
4. Non-Medical Disclaimer
Scott Support Services LLC does not provide:
• Medical, nursing, or therapeutic care
• Medication administration
• Lifting, transferring, or personal hygiene assistance
Our services are non-medical and non-clinical. Clients requiring healthcare or medical supervision must contact a licensed provider.
________________________________________
5. Payments and Billing
• Payment is due at the time of booking or as outlined in your service agreement.
• Accepted payment methods include credit/debit card, Cash App, Zelle, or other approved platforms.
• Late or missed payments may result in service suspension or cancellation.
• All package purchases and deposits are non-refundable unless otherwise stated in writing.
________________________________________
6. Scheduling and Cancellations
• Appointments must be scheduled in advance.
• We require at least 24-hour notice for cancellations or rescheduling.
• Same-day cancellations or no-shows may incur a fee of up to 50% of the scheduled service rate.
• Scott Support Services LLC reserves the right to reschedule or substitute personnel due to unforeseen circumstances.
________________________________________
7. Liability and Damages
While we take great care in providing our Services:
• Scott Support Services LLC and its representatives are not responsible for damages, losses, or injuries arising from the performance or misuse of our Services.
• Clients agree to hold Scott Support Services harmless against any claims, costs, or legal actions related to their use of the Services.
________________________________________
8. Confidentiality
We value your privacy. All client information, home addresses, and service details are kept strictly confidential unless disclosure is required by law or with your written consent.
We comply with all applicable privacy and data protection laws.
________________________________________
9. Client Responsibilities To ensure the safety and quality of our services, clients agree to: • Provide a safe working environment • Treat staff with respect and professionalism • Provide accurate information regarding needs, preferences, and conditions • Notify Scott Support Services of any changes to your schedule or requirements ________________________________________ 10. Service Refusal or Termination We reserve the right to terminate or refuse service at our discretion, including cases of: • Unsafe, unsanitary, or abusive environments • Non-payment or repeated cancellations • Misrepresentation of service needs ________________________________________ 11. Business Support Services Our business consulting and startup services are designed for general informational and organizational purposes. Scott Support Services LLC is not a licensed attorney, accountant, or financial advisor. Any advice provided is for guidance only and should not replace professional legal or financial counsel. ________________________________________ 12. Intellectual Property All website content, logos, images, and materials are the intellectual property of Scott Support Services. No part of this site or content may be copied, distributed, or reproduced without written permission. ________________________________________ 13. Changes to Terms We may update or modify these Terms at any time without prior notice. The latest version will always be available on our website, and your continued use of our Services constitutes acceptance of any changes. ________________________________________ 14. Contact Information If you have questions about these Terms or our Services, please contact us at: Scott Support Services LLC Fort Lauderdale, Florida Email erikascott@scottsupportserivce.com Phone: 954-258-7816 Website: https://scott-supportservices.com